Patients & Families - Stanford Medicine Children's Health
Our Welcome Desk
Our Welcome Desk team greets visitors, patients, and family members and can help you and your family get around the hospital
Information on our services and resources
Our patient rooms
Your child’s nurse will tell you about the room and how to use the provided TV and iPad
Patients & Visitors
Offering a wide range of services and support during every stage of care
Learn more about our resource center
Insurance Information
Stanford Medicine Children's Health contracts with many health plans
View additional insurance information
Patients and Families
Welcome to [Lucile Packard Children's Hospital Stanford](/content/en/lucile-packard-childrens-hospital.html "Lucile Packard Children's Hospital Stanford"/index.html). We opened our Main hospital building in December 2017, making it one of the most technically advanced and sustainable designed children's hospitals in the nation.
Our location
We are located at 725 Welch Road in Palo Alto, California.
If you are admitting or visiting a child in the hospital, please check into the Main building lobby.
Children having a radiology procedure (x-rays, ultrasound, fluoroscopy) should check in at the Main building lobby and go directly to Radiology located on the first floor of the West building, Suite 184.
If you are an expecting mom checking into the [Johnson Center for Pregnancy & Newborn](/content/en/services/pregnancy-newborn.html "Johnson Center for Pregnancy & Newborn"/index.html) or visiting a new mom and baby, please check into the West building.
If you are preparing for your child’s visit, please review our admitting procedures.
Visit [finding your way](/content/en/patients-families/finding-your-way.html "Finding your way"/index.html) for parking and garage information or review our [hospital map](/content/content/dam/sch/content-public/pdf/wayfinding-maps-stanford-childrens.pdf "Hospital map"/index.html) for a comprehensive overview of our hospital and services.
Thank you for helping us protect your loved one by staying home when you are sick.
Welcome Guide
At Stanford Medicine Children's Health, we know that family and friends are an important part of each patient’s healing experience. As part of our commitment to family-centered care, we welcome visitors and encourage families to spend as much time together as possible in our hospital.
[View our Welcome Guide](/content/en/patients-families/welcome.html "Welcome Guide"/index.html)
What's New
Podcast series for parents
Hear tips and useful information from our physicians and providers.
Education and support for the whole family
Enhancing the lives of parents and children through educational support and community programming.
Enhancing patient care with AI
Designing AI to provide faster, safer, and more personalized care for all.
I am an expectant mother. Providing obstetric, neonatal and developmental medicine services all in one place.
At the Johnson Center for Pregnancy and Newborn Services, we’re exclusively focused on delivering the strongest possible start for pregnant women and their babies.
All of our teams provide personalized family-centered care, which means we partner with you as an important member of our care team to tailor your experience to your unique needs.
Our digital library is available. Offering extensive information about pediatric and maternal health.
Our family resource center library is an on-site and online library, offering you and your family extensive information and recreational materials, including:
- eBooks.
- Children's Books.
- Health Books.
- DVDs.
Find the perfect gift at our gift shop. Or visit our online store or send a greeting card.
The Lucile Packard Children’s Hospital Stanford Gift Shop is located on the first floor of the Main Hospital near the grand piano. The Gift Shop is run by the Roth Auxiliary and community members. We look forward to assisting you in the store or on the phone.
Send a greeting card.